TL;DR
Recognise digital transformation is a journey, not a destination
Make it successful with the right tools and systems for people’s success
Align managers and employees on remote working best practices
This Steve Glaveski, Harvard Business Review article has practical tips for leaders at all levels, not just CEOs.
I add one other insight.
It’s the quality, not just volume, of emails, IMs, and task board posts that’s adding to job stress and poor outcomes.
Most people use too many words and write passively. Most reproduce the bad habits developed in school and post-school education or on the job. And most people assume they write well.
Think about the messages and documents you receive every day at work. Am I right?
We routinely see people writing 10-15% more words than necessary. Sometimes, they waste 50% of words.
How would you feel if you had to read 10-50% fewer words? Less stressed? Less overwhelmed?
Leaders need to make sure their team members have the skills to write clearly, concisely, and with a focus on outcomes.
Good writing is key to better decision making, improved productivity, and getting things done.
Read the HBR article here shorturl.at/rw349